Answers
Frequently asked
Showing answers for Australia. Change your region in the top bar and these update.
Will OffGrid work on my network?
OffGrid runs on regional 4G, so it works with a standard SIM plan from major local carriers for calls and texts. Keep your existing number or start fresh.
Can I install apps or get online?
No. OffGrid ships with the essentials only. There is no app store and no browser, and nothing can be added later.
Is there any tracking or data collection?
None. OffGrid does not track you, does not collect your data and runs no hidden surveillance. What you do stays yours, which also means no one else is tracking the phone either.
What can the phone actually do?
Calls, text messaging simple tools. That is it, by design.
How long does the battery last?
Days, not hours. With no feeds or background apps draining power, a single charge lasts far longer than a smartphone.
What if something goes wrong?
Every OffGrid Phone is covered by a 6-month limited warranty for manufacturing defects, backed by your rights under Australian Consumer Law. Contact our support team and a real person will help.
